FAQs

What if my item is out of stock?

Usually all our products are in house and ready to ship. Any out of not on the shelf will be shipped within 7-10 days from our main warehouse.

Can I have my prescription put into my new frame?

It is possible to have your own prescription lenses put into your new frame. Please contact customer services on 0330 333 5635 within our opening hours.

What if the product i want is not on your website?

Please contact customer services on 0330 333 5635 during our opening hours and we will do our very best to meet your requirements.